Implementing an edtech strategy from start to finish.
Maintain a high level of knowledge and understanding of current higher education trends, practices, and policies in the local market.
Evaluation & Planning:
Researching methods and edtech tools, getting everyone on board, measuring results, gathering feedback.
Execution:
Manage a portfolio of courses to ensure that they run smoothly, make sure everything is in order.
Work as part of a team as well as alongside other departments. Arrange all admin before running a course.
Completing quality assessments before courses go live, troubleshooting ad hoc issues
Assisting teachers in the classroom with tech support.
Support & Onboarding:
Provide excellent consultative service to a high volume prospective student pool through phone, email, chat, and other tools throughout the full enrollment process.
REQUIREMENTS
Culture:
Enjoy working in a fast paced environment and ability to work in a multicultural environment.
Understanding of company business and service lines.
Skills:
Excellent oral communication and written skills (business correspondence), in tone and style for each situation.
