• Acknowledges orders timely, Coordinate with kitchen to ensure cake orders are made on time, as per Guest requirement and as per Company standards
• Check customer requests for message on cake/call customer if needed, request for good rating and positive feedback (Customer centric, good communication and positivity)
• Ensure Riders pick correct orders, will be responsible for complete order cycle and timely deliveries
High school
• Is Computer Literate and Excel friendly, Updates daily orders & records, Deliveries and can use software with ease Skills and Experience required are:
• Computer Literate and has worked on excel (at any level and is comfortable with basic data entry).
• Good communication skills, pleasing personality and eager to learn and grow
• Can work well under pressure with Ability to Multitask.
• Strong planning skills.
• Punctual, responsible
• Strong attention to detail.