Housekeeping Manager

Bachelor degree

Key Responsibilities:

1. Team Management:

   • Supervise and guide housekeeping staff to ensure efficient performance.
   • Conduct regular training sessions on cleaning techniques and safety standards.

2. Operations Oversight:

   • Plan and schedule housekeeping activities, including daily cleaning, laundry, and deep-cleaning projects.
   • Inspect rooms, common areas, and facilities to ensure cleanliness meets the organization's standards.

3. Inventory and Supplies:

   • Manage housekeeping supplies and ensure stock levels are maintained.
   • Coordinate with vendors for procurement of cleaning materials and equipment.

4. Customer Service:

   • Respond promptly to guest feedback and resolve complaints related to housekeeping.
   • Ensure a welcoming and hygienic environment for all guests.

5. Compliance:

   • Adhere to health, safety, and hygiene regulations and policies.
   • Conduct audits to ensure compliance with cleanliness standards.

Qualifications & Skills:

• Education: Minimum high school diploma (a degree or certification in hospitality management is preferred).
• Skills:
  • Strong leadership and interpersonal skills.
  • Excellent time management and organizational abilities.
  • Proficiency in using housekeeping software/tools is a plus.

Personal Attributes:

• Detail-oriented with a commitment to excellence.
• Ability to work under pressure and manage multiple priorities.
• Approachable and team-oriented.