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Service Engineer

Service Engineer

Alliance Recruitment Agency

Mumbai, Maharashtra, India

Job Description: Service Engineer

Key Responsibilities:

  • Coordinate with parts suppliers for parts procurement to ensure timely availability.
  • Oversee workshop operations by conducting daily follow-ups and status checks with the workshop engineer, ensuring smooth workflow in the morning, afternoon, and evening shifts.
  • Prepare estimations based on work orders received from technicians and ensure their accuracy.
  • Handle customer interactions, including addressing queries and ensuring customer satisfaction.
  • Collaborate with technicians to oversee and inspect the work being performed on vehicles.
  • Collect payments from customers and ensure all financial transactions are handled efficiently.
  • Explain and discuss estimations with customers to obtain necessary approvals.
  • Generate invoices using Autorox software and ensure accurate billing.
  • Coordinate with superiors and team members to ensure seamless workflow and operational efficiency.
  • Conduct test drives with technicians to verify the quality of repairs before and after the work is completed.

Qualification :

Bachelor degree

Primary Responsibilities :

Qualifications and Skills Required:

  • Education: Diploma in Automobile Engineering (3 years) or a Degree in Automobile Engineering (4 years).
  • Experience: Minimum 2 to 5 years in a similar role.
  • Communication: Proficiency in English for effective communication.
  • Technical Skills: Familiarity with Autorox software and knowledge of vehicle inspection and repair processes.

Additional Preferences:

  • Ownership of a motorbike and proximity to the workplace is preferred.
  • Valid four-wheeler and two-wheeler driving licenses.
  • Strong supervisory and quality assurance capabilities are mandatory.

Salary Range: ₹3,00,000 to ₹4,20,000 per annum.

Work Environment:
The role demands active engagement with workshop operations, customer interactions, and hands-on involvement in vehicle inspection processes. Candidates should possess a proactive attitude, a commitment to quality, and the ability to manage multiple tasks efficiently.

Location

: Alliance Recruitment Agency

: https://alliancerecruitmentagency.com/

:

+91 8980018741

: 2 To 5 Years.

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