Solutions Consultant

Created date: 2025-01-02
Valid upto: 2025-05-11

Job Title: Solutions Consultant
Job Category: Solutions
Department/Group: Solutions
Position Type: Permanent

Sales Support:
- Support the sales cycle with consultative solution selling for customers and prospects.
- Execute key steps of the sales process: discovery, solutioning, demonstration, POC, RFP, and follow-ups.
- Collaborate with the sales team to deliver a comprehensive and integrated solution message.
Customer Engagement:
- Provide consultation, product capability assessments, and proof-of-concept (POC) to prospective users.
- Deliver customized live demonstrations tailored to meet customers' business needs.
- Act as a trusted solution advisor during all stages of client engagement, working closely with sales executives.
- Establish credibility with C-level executives by effectively articulating the solution’s value.
Revenue Goals:
- Contribute towards achieving annual revenue targets for software subscription or licenses.
Feedback & Transition:
- Provide valuable feedback from client interactions to product management teams for future improvements.
- Ensure smooth transition and knowledge transfer to the service team after sales closure.
Relationship Building:
- Build and maintain strong customer relationships to identify opportunities for further value creation.
- Support post-sales activities to ensure customer success and satisfaction.
Marketing & Partnerships:
- Participate in marketing events to promote solutions and expand market presence.
- Conduct partner enablement sessions to enhance the solution ecosystem.

Qualification :

Bachelor degree

Entrepreneurial and creative mindset with a strong focus on delivering client value.
Strong business acumen and problem-solving skills.
Self-starter with the ability to work independently, manage ambiguity, and prioritize tasks effectively.
Excellent communication and presentation skills, with the ability to engage audiences at all organizational levels.
High level of integrity, empathy, and resourcefulness in client and colleague interactions.
Demonstrated ability to build trust with senior executives and decision-makers.

Familiarity with performance management systems and advanced analytics.
Exposure to Artificial Intelligence, Machine Learning, and Behavioral Science is advantageous.
Experience with alternate data sources such as GST, bank statements, and financials.
Proficiency in data science and analytics tools is a plus.
Tech-savvy with a results-driven orientation.

Bachelor’s degree or higher (or equivalent work experience).
Minimum 4 years of presales experience in a customer-facing environment, designing business processes or strategies.
Proven success in selling enterprise solutions with long sales cycles.
Strong track record in achieving sales targets.
Excellent executive-level presentation, facilitation, and communication skills.
Ability to quickly learn new solutions, configure demos, and present effectively to customers.
Comfortable with extensive travel as required.

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