Job Description: Telephone Operator
Position: Telephone Operator
Number of Vacancies: 1
Responsibilities:
- Answer and direct incoming calls promptly and professionally.
- Handle customer inquiries and complaints efficiently, ensuring high levels of customer satisfaction.
- Maintain accurate records of call logs and customer interactions.
- Provide information about products, services, and company policies when required.
- Coordinate with internal departments to resolve customer issues.
- Perform basic computer tasks, including data entry and updating records.
- Manage and maintain a polite, professional demeanor at all times.
