Traffic Manager

Role Overview:

As a Traffic Manager your role is pivotal in managing various aspects of transportation operations within the

company. You will play a critical role in ensuring efficient movement of goods, adherence to safety standards,

and successful transportation services.

1. Key Duties and Responsibilities:

1. Route Planning and Coordination:

o Develops and implements transportation plans, including route optimization, load balancing,

and delivery schedules.

o Coordinates with drivers, dispatchers, and warehouse personnel to ensure timely and

efficient transportation of goods.

2. Fleet Management:

o Manages the truck fleet, including maintenance schedules, repairs.

o Ensures all vehicles are roadworthy, properly licensed, and equipped for safe transportation.

3. Cost Control and Budgeting:

o Monitors transportation costs, fuel consumption, and operational expenses.

o Implements cost-saving measures while maintaining service quality.

o Daily verifying the target price and updating it to the higher ups

4. Safety and Compliance:

o Ensures compliance with transportation regulations, traffic laws, and safety protocols.

o Conducts safety audits, driver training, and accident investigations.

5. Customer Service:

o Communicates with clients, addressing inquiries, resolving issues, and ensuring customer

satisfaction.

o Tracks delivery performance and maintains positive relationships with customers.

6. Documentation and Reporting:

o Maintains accurate records of transportation activities, including trip logs, delivery receipts,

and incident reports.

o Prepares regular reports on fleet performance, delivery metrics, and cost analysis.

7. Personnel Management:

o Supervises drivers, dispatchers, and administrative staff.

o Handles documentation, training, performance evaluations, and disciplinary actions against

drivers, or other administrative staffs within company

o Need to have strong rapport with last mile delivery partners/drivers

8. Continuous Improvement:

o Identifies areas for process improvement, efficiency enhancement, and service quality.

o Implements best practices and innovative solutions.

o Developing new suppliers/vendors, attaching direct fleet owners/truck operators