Job Detail

Sr.Ticketing Executive

Sr.Ticketing Executive

Alliance Recruitment Agency

Mumbai, Maharashtra, India

Tahini Hospitality Private Limited
Velvet Vacation is a brand of Tahini Hospitality Private Limited. THPL is a leading Private
Limited Indian Non-Government Company incorporated in India on May 19, 2009 and has a
history of 14 years and four months. Its registered office is in Mumbai, Maharashtra, India.
With a team of 2 experienced people of combined experienced of 40 Years, Velvet Vacations is
all set to get started in the Tourism industry to serve their esteemed clients.
Website: - Under process
Designation: - Sr. Ticketing Executive
Experience: - 2-5 years
Industry: - Travel & Tourism
Employment Type: - Full Time, Permanent
Roles & Responsibilities
 Handle online portals
 Should know Queue process.
 Should possess good knowledge of GDS systems.
 Should be well versed with City Codes & Airline Codes.
 Assist clients with travel planning through calls and emails.
 Should have knowledge of Issuing group and individual tickets
 Should have knowledge of Generating PNR, Fare constructions & Coordination with
Airlines.
 Looking after all the aspects related to the Ticketing (Domestic and International) i.e.,
Ticket Refunds, Issuance, Reissuance, and Cancellations.
 Responsible for Revenue generation for the company.
Required Skills
 A Bachelor s Degree is a must.
 Minimum 1-3 years of experience.
 Strong communication skills, both verbal and written.
 IATA Graduate or Graduate with experience in relevant field

Qualification :

Bachelor degree

Primary Responsibilities :

  • Education:

    • Bachelor's degree in Hospitality, Travel, Business Administration, or a related field.
  • Experience:

    • Previous experience in ticketing or customer service, preferably in the travel or tourism industry.
    • Familiarity with ticketing software and systems.
  • Skills:

    • Excellent communication skills, both verbal and written.
    • Strong organizational and multitasking abilities.
    • Proficient in using computers and software related to ticketing and reservations.
    • Attention to detail and problem-solving skills.
  • Customer Service:

    • Ability to handle customer inquiries and resolve issues efficiently.
    • Strong interpersonal skills to interact with diverse clientele.
  • Knowledge:

    • Understanding of travel regulations and ticketing policies.
    • Familiarity with domestic and international travel destinations.
  • Availability:

    • Willingness to work flexible hours, including weekends and holidays.
  • Language:

    • Proficiency in English; additional languages are a plus.
  • Location

    : Alliance Recruitment Agency

    : 1 To 5 Years.