Dispatch & Logistics Head

Responsible for the efficient and safe scheduling/execution for the company’s logistics and dispatch.
General management of all Alameda based truck drivers.
Logging and tracking required documentation in relation to all applicable deliveries.
Informing the truck mechanic of necessary truck maintenance.
Responsible for all order fulfillment paperwork for invoice processing.
The safe loading/placement of material on trucks.
Working with branch managers to provide needed material on transfer trucks.
Economical and timely scheduling/ordering of common carriers for nationwide shipments.
Efficiently scheduling drivers/routes for economical deliveries.
Ensure customer satisfaction through professional and on time deliveries.
Schedule/order common carriers for timely and economical nationwide shipping.
Communicate with customers & sales representatives about freight details, delivery times, and special handling requests.
Handle all paperwork related to delivery/fulfilled orders and turning into credit for invoice processing.
Maintain records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
Keeping track of transportation regulations and laws to ensure truck drivers comply.
Communicate with Truck Mechanic regarding needed maintenance issues.
Logging customer complaints to continuously find ways to improve customer service.
Daily truck driver inspection reports.
File freight claims as needed.
Drive forklift as needed.

Job Description :

communication , leadership

Professional certificate

relevant more than 5+ years

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