Sales Representative – Retail Shop

Bachelor degree

Key Responsibilities:

1. Customer Service:

   • Greet customers warmly upon arrival.
   • Address customer queries and resolve complaints promptly.
   • Provide exceptional service to ensure customer satisfaction.

2. Product Knowledge:

   • Acquire in-depth knowledge of Bandhani Sarees, Dupattas, and Fabrics.
   • Educate customers about product features, benefits, and usage.

3. Sales Process:

   • Understand and execute the retail sales process efficiently.
   • Assist customers in selecting products and negotiate prices and terms.
   • Drive sales to meet or exceed targets.

4. Communication & Customer Relationships:

   • Build rapport with customers through excellent interpersonal skills.
   • Maintain and manage customer contact lists for follow-ups and relationship building.
   • Some knowledge of spoken English is an added advantage.

5. Other Responsibilities:

   • Inform customers about store policies and promotions.
   • Guide customers through the payment and checkout process.
   • Take measures to prevent loss or damage of merchandise.

Age Profile:

• Preferably female, aged between 25 to 40 years.

Key Competencies:

• Strong communication and negotiation skills.
• Friendly, approachable, and enthusiastic demeanor.
• Ability to work independently and as part of a team.
• Basic knowledge of English will be a plus.