THE POSITION
The Programme Support Officer performs logistical, coordinating, and administrative tasks and will
support the Country Representative working on programmes in India. He/she will address the need
to support the Country Representative in her efforts of establishing networks and monitor key
developments in the country, in addition to maintaining daily operations.
The position does not have a representative role and thus should be carried out in collaboration and
under supervision of the Country Representative. The position will cover the following tasks and
responsibilities.
PRINCIPAL RESPONSIBILITIES AND TASKS
! Maintains the India Country Representative’s agenda, including scheduling phone calls,
meetings, and travel
! Drafts correspondence from the Country Representative
! Processes expenses, invoices, and other financial documentation
! Assists in coordination of work with external suppliers and consultants
! Assists the Country Representative in organising key meetings with external stakeholders, write
summaries and assist with follow up
! Assists in the planning, logistics, and implementation of technical meetings, events, and travel
with partners and third parties
! Supports Country Representative in ongoing monitoring, tracking, and evaluation of Foundation
programmes and partnerships in India
! Assists Country Representative in capturing and sharing knowledge on India programmes within
the Foundation and externally, including synthesis of a wide range of data and policy-related
material
! Provides editing and formatting support for India office communications, including external
communication and (online) strategy campaigns
! Coordinates online and offline content development, PowerPoint presentations, social media,
and translations
! Conducts web-based research tasks and summarize findings upon request
! Collects, analyzes, and disseminates international research inside and outside of the Foundation,
as requested
! Participates in ad hoc flexible working teams on topics relevant to the entire organization (for
instance all staff meetings, knowledge sharing, capacity building initiatives)
PROFESSIONAL CONTACTS
Inside the Foundation: Country Representative, India, Programme Administrators
Outside the Foundation: External suppliers and external stakeholders
QUALIFICATIONS, SKILLS AND COMPETENCIES
Qualifications, skills and experience:
! Bachelor’s degree
! At least 3 years work experience, including proven experience in administration and
logistics
! Excellent planning and organising skills
! Excellent verbal and written communication in English and Hindi; regional languages a plus
! Cross-cultural competency to engage with diverse populations
! Strong interpersonal, relationship-building, and collaboration skills
! Proficient in use of Microsoft Outlook
! Tech savvy and strong analytical skills
! Motivated, energized, and excited to work for the mission of the Foundation
! Positive, can-do approach to overall work and challenges
Organizational competencies:
! Teamwork
! Learning ability
! Result-orientedness
Job specific competencies:
! Client-orientedness
! Organisation of own work
! Written communication
! Quality-orientedness
LOCATION
Mumbai, India