DUTIES:
- Provide quality maintenance and repair of Xerox, Canon, Konica Minolta MFPs and printers in a specific territory of assigned
machines to ensure equipment reliability.
- Troubleshoot printing / scanning failures at the machine level.
- Maintain customer satisfaction and achievement of company requirements in call production, response time and parts
management.
- Properly maintain and inventory all parts and support equipment.
JOB REQUIREMENTS:
- CompTIA Network+ certification
- Experience with service and maintenance of copiers, multifunctional printers and fax machines.
- Clean background check
- Outstanding troubleshooting and Customer Relations skills
- Ability to work independently while producing an exceptional quality of work.
